Al-Futtaim Health, MetLife launch innovative service to bring digital healthcare solution to people

Al Futtaim Health MetLifeAl-Futtaim Health and MetLife have announced a strategic partnership to launch a first-of-its-kind service that will connect healthcare professionals and specialists with patients virtually

The services will be launched under MetLife’s Care Anywhere platform, powered by Al-Futtaim Health, making healthcare services more accessible to MetLife’s corporate insured members. 

MetLife’s Care Anywhere encompasses telehealth and SmartDoc services, powered by HealthHub and Tashafi Clinics from Al-Futtaim Health. The solutions will combine digital and human interaction to enhance the efficiency of healthcare delivery and make medicine more personalised and precise. The new Care Anywhere telehealth solution will expand the traditional general practitioner model to include several specialists, delivery of medicine, management of chronic disease, and continuum of care virtually and in-person for the UAE.

Through SmartDoc, a nurse practitioner from HealthHub/Tashafi clinics will deliver a multi-gadget, device to the patients’ premises. The device then connects the patient to a physician in real-time for a full diagnosis, through reading the patient’s vitals, listen to the patient heart and chest, look into eyes, ears and even do a 12 lead ECG. The service is focused on increasing access by reaching the patient at home or work, elevating the quality of care, capabilities, and expertise in the healthcare space

Saleh Al Hashimi, CEO of Dubai Health Insurance Corporation, Dubai Health Authority, said, “The country’s healthcare sector has experienced tremendous growth over the past decade. Providing world-class healthcare is one of the six pillars of the National Agenda in line with Vision 2021 and we are focused on implementing the appropriate regulations to ensure we are aligned with all best global practices. We are delighted to see the alliance between large market players like Al-Futtaim Health and MetLife aimed at achieving this vision and offering convenient solutions to the public making healthcare easily accessible.”

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