Omnicell introduces new rapid pandemic response scheme to support partners in Middle East

omnicellOmnicell has announced that the company is working alongside its distributor partners in the Middle East to fast-track its health care automation solutions to the front line, to help meet the increasing demand for services during the current COVID-19 pandemic

Omnicell, a provider of medication management solutions and adherence tools for healthcare systems and pharmacies, has been supporting healthcare providers in the Middle East for 17 years, including King Faisal Specialist Hospital (KSA), National Guard Health Affairs (KSA) and Dubai Health Authority (UAE).

Barriers to the ordering, shipping and installation of its XT Automated Dispensing Cabinets have been removed to help hospitals quickly ‘scale-up’ additional medication management and supply needs as soon as required.

Ivor Matthews, Omnicell’s director of International Sales in the Middle East, said, “Rapidly expanding bed capacity and unprecedented pressure on ICU units at this time means support for healthcare infrastructure has never been greater. By providing a range of ‘fast-track’ products and services, we hope to help enable healthcare professionals to spend more time on face-to-face patient care.”

Omnicell’s Pandemic Response Team has established procedures and protocols designed to mitigate the risk of exposure to the virus and potential impact on business operations. As such, they have prioritised travel that is essential to implementations and support while prohibiting non-essential travel and adopting a global protocol for employees whose roles can be carried out remotely. This will help to maintain a safe working environment for customers and employees who are carrying out business-critical activities, including service, implementation and supply chain.

“Our installation teams are already supporting healthcare providers in the region as they rapidly respond to the COVID-19 outbreak and will continue to do so for as long as needed,” Matthews added. “It’s vital that those on the ‘front-line’ are able to focus solely on providing critical patient care, safe in the knowledge that the very best in key technology solutions is supporting them. We understand the need to support healthcare providers to quickly ‘scale-up’ to meet increasing demand.”

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